Get in touch

Contact us.

Pick the inbox that fits. We respond within one working day for general enquiries, 24 hours for security issues.

General

Questions about the platform, account help, anything else.

hello@genemap.com.au

Partnerships

Breed societies, processors, labs and integration partners — direct partnership terms.

partners@genemap.com.au

Producer support

Trouble with your account, profile, ranking or upload — we're here.

support@genemap.com.au

Sales

Enterprise tier discussions, multi-year deals, regional licensing.

sales@genemap.com.au

Security

Vulnerability reports and coordinated disclosure. Acknowledged within 24 hours.

security@genemap.com.au

Privacy

Data export, account deletion, privacy questions and APP / GDPR requests.

privacy@genemap.com.au

Press & media

Interviews, comment, brand assets and press kit requests.

press@genemap.com.au

Legal

Contract questions, terms-of-service queries, formal notices.

legal@genemap.com.au

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Where we are

Clear Creek Pastoral Co · north-east Victoria, Australia. The platform is built and operated from a working cattle and sheep operation — postal address available on request via legal@.